EHR / PM Integration
Cliniko + PatientCopilot
Cliniko + PatientCopilot: keep Cliniko as your clinical backbone, add AI patient engagement on top.
What the integration does
PatientCopilot connects to Cliniko via API. AI voice, AI texting, recall, and review automation read from Cliniko and write appointments back. No replacement, no migration — just an AI layer added to your existing setup.
What syncs
- Patient records
- Practitioner schedules + availability
- Appointment types
- Visit history
Setup steps
- In Cliniko, go to Settings → API keys and create a new key with appointment and patient read/write access.
- In PatientCopilot, paste the key under Integrations → Cliniko.
- Map Cliniko appointment types to PatientCopilot bookable services.
- Test with a real booking via the AI chat widget.
Real-world use case
A multi-practitioner physiotherapy clinic on Cliniko added PatientCopilot to handle after-hours phone overflow. AI voice now books ~30% of new patients without staff involvement — appointments appear in Cliniko exactly as if the front desk took the call.
FAQ
Does this work with Cliniko's online booking widget?
Yes — they coexist. Many practices keep both for redundancy.
Will the integration respect Cliniko's practitioner-specific availability rules?
Yes — PatientCopilot reads availability the same way Cliniko's own booking widget does.
Ready to Get Started?
Contact us today and take the first step. Free consultations available.